Terms
Terms of Use
Effective date: March 8, 2026
These Terms of Use (“Terms”) govern your access to and use of this website and any related content, resources, newsletters, self-assessments, products, and services offered by Chris Shaften (“we,” “us,” “our”). By using this website, you agree to these Terms.
1) Coaching, not medical care
The information and services provided through this website (including articles, newsletters, quizzes/audits, tools, templates, membership content, and coaching) are for educational and coaching purposes only. They are not medical advice, and they do not replace a physician, registered dietitian, psychologist, or other licensed professional.
If you have a medical or mental health concern, please seek appropriate professional support. If you are in an emergency, call your local emergency services.
2) Use of quizzes, audits, and self-assessments
Any quiz/audit/self-assessment results are provided for informational purposes only. They are not a diagnosis and should not be treated as medical, psychological, or professional evaluation. Your results may vary based on context and circumstances.
3) Memberships, digital resources, and personal use
If you purchase or access paid resources (including memberships or digital products), you receive a non-exclusive, non-transferable license to use the materials for your personal, non-commercial use only.
You may not copy, reproduce, distribute, resell, share, or create derivative works from any materials without written permission.
4) Payments, cancellations, and refunds
Payment terms, billing frequency, and cancellation details (where applicable) will be presented at checkout and/or within your account portal.
Because digital content is typically delivered immediately, refunds are generally not offered unless otherwise stated at the point of purchase.
5) 1:1 coaching
1:1 coaching is offered by application and subject to availability. Details regarding scheduling, rescheduling, and cancellation policies are shared during onboarding.
6) Third-party links and services
This website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or availability. Use of third-party services is at your own discretion and risk.
7) Intellectual property
All content on this website—including text, tools, templates, downloads, branding, videos, and other materials—is owned by Chris Shaften unless otherwise stated. Unauthorized use is prohibited.
8) Disclaimers and limitation of liability
This website and all related materials and services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied.
To the maximum extent permitted by law, Chris Shaften will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) this website, content, tools, products, or services.
9) Governing law
These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law rules.
10) Contact
If you have questions about these Terms, contact:
chefshaften@gmail.com
Privacy Policy
Effective date: March 8, 2026
This Privacy Policy explains how Chris Shaften (“we,” “us,” “our”) collects, uses, and protects your personal information when you use this website, subscribe to emails, complete quizzes/audits, or purchase products/services.
1) Information we collect
We may collect the following types of information:
Information you provide directly
Name and email address (e.g., when you subscribe, apply, or purchase)
Responses you submit in quizzes/audits/forms
Messages you send to us (e.g., support inquiries)
Information collected automatically
Device and browser information
IP address and approximate location
Pages visited and usage data
Cookies and similar tracking technologies
Payment information
If you purchase a product or membership, payments are processed by third-party providers. We do not store full payment card details.
2) How we use your information
We use your information to:
Deliver audit/quiz results and recommendations
Send the Be Your Own Coach newsletter and related emails
Provide access to memberships/digital products you purchase
Provide customer support and respond to inquiries
Improve our website, tools, and content
Maintain site security and prevent fraud
3) Email communications
If you opt in to receive a free tool or newsletter, you may receive emails from us. You can unsubscribe at any time using the link in any email. Unsubscribing from marketing emails does not affect transactional emails (e.g., purchase confirmations).
4) Cookies and analytics
We may use cookies and analytics tools to understand how visitors use the website and to improve performance. You can disable cookies through your browser settings, though some features may not function properly.
5) Sharing your information
We do not sell your personal information. We may share information with trusted third-party service providers only as needed to operate our services (for example: website hosting, email delivery, quiz/audit platforms, payment processing). These providers are expected to protect your information and use it only for the services they provide.
6) Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7) Your rights
You can request access, correction, or deletion of your personal information by contacting:
chefshaften@gmail.com
8) Security
We take reasonable steps to protect your personal information, but no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9) Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated effective date.
10) Contact
If you have questions about this Privacy Policy, contact:
chefshaften@gmail.com